Shipping & Delivery

SHIPPING & DELIVERY

Your ordered artworks are so important for us. We want to make sure that everything goes right from the day you decide to purchase from us, to the day you receive them, and even afterwards.

Here at Portrait-Gift, we endeavor to make the shipping SAFE, and the delivery FAST.

Safety – Packaging with extra care
a. Unframed flat artworks will be covered with a thin film on the surface before being rolled carefully into a cylinder carton especially made for art transportation purpose
b. Framed artworks or frames will always be locked in a position in a wooden structure

Fastest Delivery
All artworks coming from Portrait-Gift will be delivered within 10 days by the best express companies like EMS and DHL, all with tracking code.

How much is my shipping cost?
Zero. To save your hassles, all artworks from Portrait-Gift are delivered FREE. So you don’t need to worry about the shipping cost.

Is my package insured?
Sure. Contact us if you are sure you package is lost or damaged upon arrival. We usually give you a full refund or a prompt replacement for your purchased artworks. The choice is yours.

Do you ship internationally?
Yes, we ship worldwide! We’ve been shipping internationally for years.